The delivery time for your order depends on your location and the shipping method chosen during checkout. Typically, orders are processed within 1-2 business days, and standard shipping takes an additional 3-5 business days. You can choose expedited shipping options for faster delivery.

Our return and exchange policy allows you to return unused and unopened items within 3 days of purchase. Please visit our ‘Returns and Exchanges’ page on our website for detailed instructions and to initiate the return process.

 If you need to change your shipping address, please contact our customer support as soon as possible. We’ll do our best to update the address before the order is shipped. Note that changes may not be possible once the order has been dispatched.

To track the status of your order, log in to your account on our website and navigate to the ‘Order History’ section. There, you will find real-time updates on the status of your order, including tracking information once it becomes available.

Our customer support team is available to assist you. You can reach out through our ‘Contact Us’ page on the website, where you’ll find a form to submit your query. Alternatively, you can email us at support@ronettes.pk or call our number during business hours.

If you’ve entered an incorrect shipping address, please contact our customer support immediately. If the order has not been shipped, we will do our best to update the address. If the order has already been dispatched, we may not be able to make changes.

We strive to offer international shipping. During the checkout process, enter your shipping address, and our system will indicate whether we ship to your country. If you encounter any issues, please contact our customer support for assistance.